Ongoing system care
The Care Plan.
The launch is just the beginning. One recurring service to keep your website, CRM and client portal running, secure and supported.
One plan. Every month.
$400/month
Prices shown in your chosen currency. Invoiced in the currency you select.
Excludes VAT where applicable. Required for your managed system.
Not just a hosting bill.
A team responsible for your system.
Infrastructure, maintenance, support and small improvements stay together. No hourly allowance. No handover to a different support team.
Start a projectIncluded every month
Your system, looked after.
Daily care behind the scenes, practical help when you need it, and a clear view of your results each month.
Hosting & monitoring
Managed hosting and uptime monitoring for your website, CRM and client portal.
One system. One team keeping it running.
Security & updates
Security patches and platform updates, maintained as part of your ongoing service.
Maintenance without a separate project.
Daily backups
Daily backups of your managed system, alongside continued ownership of your business data.
Your records stay protected and exportable.
Small improvements
Small copy, layout and workflow adjustments included. Larger features receive a separate fixed-price quote.
Keep refining the system as your business changes.
Ongoing support
Help with your system, Superchat and onboarding new staff. Support continues while your Care Plan is active.
The people who built it stay involved.
Monthly results report
A monthly view of leads, quotes won, unpaid invoices and website traffic.
See what is working and what needs attention.
Ongoing care.
Clear boundaries.
Small changes, included
Update page copy, adjust a layout or refine an existing workflow as your business evolves.
Bigger additions, fixed quote
New features and substantial changes are scoped and priced separately before work starts.
Before you commit.
Is the Care Plan required?
Yes. StackHouse is a managed system, not a software handover. The Care Plan keeps its hosting, security, backups and support active.
Does support stop after 30 days?
No. Support continues under your active Care Plan. For an upfront build, separate Care Plan billing starts 30 days after launch; that is a billing date, not a support cut-off.
What if I pay monthly for the build?
The Care Plan is included during your 12-month pay-monthly build plan, including the startup monthly option. You do not pay the Care Plan fee separately during those 12 months. After that, ongoing care is billed at the Care Plan rate confirmed in your agreement.
Are new features included?
Small copy, layout and workflow changes are included. New modules, major redesigns, mobile apps and larger migrations are separate projects with a fixed quote agreed before work begins. No hourly allowance to track.
Are there other costs?
Your domain, Superchat subscription and payment gateway fees are paid directly to those providers. These are separate from the Care Plan. Prices exclude VAT where applicable.
What happens if I leave?
The Care Plan is month to month, with 30 days’ notice as set out in your terms and agreement. When service ends, the managed system goes offline and you receive a full export of your business data. Your content and domain remain yours; StackHouse retains ownership of the software.
Your signed agreement confirms the scope and billing schedule. Read the terms.
Compare build payment options